Privacy policy

PRIVACY POLICY

Your privacy matters to us. This policy explains what information we collect and how we use it.

Information We Collect
When you place an order or contact us, we collect information such as your name, email address, delivery address, phone number, and payment information. Payment details are processed securely by our payment provider and are not stored by us.

How We Use Your Information
We use your information to process and deliver your orders, send order and shipping updates, respond to your enquiries, and, where you have agreed, send you marketing emails. You can unsubscribe from marketing at any time.

Sharing Your Information
We only share your information with the third parties needed to run our business, such as our payment provider, shipping and fulfilment partners, and email platform. We never sell your personal information to anyone.

Cookies
Our website uses cookies to make the site work, remember your cart, and understand how the site is used so we can improve it. You can control cookies through your browser settings.

Data Retention
We keep your information only for as long as needed to fulfil orders, meet legal obligations, and run our business.

Your Rights
Under UK data protection law you have the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to certain uses. To exercise any of these rights, contact us at thevaultwholesale@gmail.com.

Contact
For any privacy questions or requests, contact us at thevaultwholesale@gmail.com.